Order and Delivery FAQs:
🚚 How can I track my order?
Once we send it off, keep an eye out for a WhatsApp ping and an email with a tracking link!
⏰ What's the expected delivery time?
We hustle to dispatch within 24 hours, and typically, you're looking at 2-7 days for domestic deliveries.
💸 Are there any shipping charges?
Nada! It's free for orders over ₹1000, but if your order's below that, there's a small ₹100 fee.
🚫 Can I cancel my order?
Totally! Just hit us up before we send it out. Once it's on its way, you'll need to accept it and then request a return.
✏️ Can I edit the items in my order?
Sure thing, as long as we haven't packed it up for shipping yet. Reach out to support, and we'll sort you out.
🏠 Is it possible to change my shipping/billing address?
Yep, before we hit the road with your order, you can tweak the address.
Payment and Refund FAQs:
💳 What payment options are available?
We've got you covered with COD, UPI/QR, Credit/Debit Cards, NetBanking, Wallets, EMI, and even ICICI Bank Pay Later. Take your pick at checkout!
⏳ How long does a refund take?
We're on it as soon as we get your return back. For prepaid orders, expect it to hit your account within 3-4 days hours after pickup. If it's COD, we'll hook you up with an exclusive coupon code via WhatsApp for your next shopping spree!
💰 Do you offer Cash on Delivery?
Yep, but there's a ₹200 charge for the convenience.
Return and Purchase FAQs:
🔄 How do I exchange or return my order?
Head to the Support section on our website menu and hit up the Return button. Easy peasy!
⏰ Is there a time limit for returns?
You've got a week from the day you receive it to decide if it's a keeper or not.
💸 Are there discounts on the first purchase?
You bet! Just pop in a Coupon Code at checkout to snag that deal.
Delivery and Store FAQs:
🏡 What happens if I'm not home during delivery?
No worries! We'll swing by again the next day, or our delivery partner will sort out a new plan based on where you're at.
🛍️ Do you have physical stores?
Sorry, not at the moment. But hey, we're always here online for you!
For any more help, just hit up our customer care crew on WhatsApp at +91-89517 59767 We've got your back!